Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Getting a contract

Mk0618
Visitor

‎07-08-2019 01:19 PM

HI. I've been trying to get a 24months contract with EE but they keep cancelling my order.I only have 2years history in the UK but i gave my old address when I was doing the application.If you know any solutions please do let me know. Have a nice day.

0 Helpful
2 REPLIES 2
BrendonH
Community Hero
Community Hero

‎07-08-2019 01:22 PM

They go by credit history.

 

Keeping on applying and being refused will impact your credit history.

 

Call up and discuss this.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Jon_K
Former EE Employee

‎07-08-2019 03:25 PM

Hi @Mk0618.

 

Thanks for coming to the EE Community.

 

I'd recommend contacting our Mobile Care team and asking them why you're unable to get a contract with us.

 

They may be able to come up with a different solution, like a pay as you go plan.

 

Jon