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Free gifts

Jess2710
Visitor

‎02-12-2020 04:52 PM

I upgraded with a benefit of having a free Nintendo switch, it said it would be delivered/ dispatched 14-25 days after ordering my phone, but I haven't received any confirmation or email about it. How does it work? Does it get sent automatically? Do I receive any updates?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-12-2020 09:16 PM

Hi @Jess2710 

 

Your free gift will be sent to your account registered address. If it's over 25 days since purchase then you need to speak to EE CS on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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