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Financial hardship payment plan. Starting a new SIM only

SteHornby1878
Visitor

‎03-06-2020 02:10 PM

I have ordered a new SIM only card but I have an outstanding balance which I can't afford to pay. What can I do

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎03-06-2020 03:56 PM - edited ‎03-06-2020 03:57 PM

@SteHornby1878  you will need to call customer services about this.  Surly taking out another contract is not the best way to go about this as you’ll still have to pay the other contract even if EE agree to extend the payment period.   

you should have called customer services before taking out another contract and explain the situation to them so an arrangement can be made about payments.