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03-12-2021 11:12 AM
I am outside UK and I noticed that my bill has gone up for something I didn’t sign up for and all efforts to contact ee to rectify this failed.
ee charged me for roaming fees when I don’t sign up for it. I never applied for roaming service in over 10 years have been with ee. This is extortion
03-12-2021 12:58 PM - edited 03-12-2021 12:59 PM
@Ade2929 If your using your device outside the UK/EU you’ll get roaming fees this can include in coming calls.
Your allowance doesn’t cover you outside the UK/EU.
03-12-2021 02:24 PM - edited 03-12-2021 02:26 PM
Hi @Ade2929,
Welcome back to the EE Community. 🙂
Please can you share some more details about your issue? Were you incorrectly charged for using your phone abroad?
You can check roaming costs at ee.co.uk/help/help-new/roaming-costs.
James
