The EE Community

Openreach failed to install

After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...

gift my phone/billing to member of the family without a change of number?

Can I pass my phone and billing to another member of my family and keep the number?

EE and OpenReach complaint

Hi all,I'm writing on behalf of my parents (85 and 87)  who were convinced in October 20204 to have full fibre fitted to their house. They were the only house in the street not on full fibre and it was a free installation (get the last house on the s...

Izabela

I need history call form 28 may in coming and out 

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

Can my number be serviced by five G network?

No 5G for Pay as you go

There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...

Complaints about ontopup

Anyone know who I write to for a formal complaint about ontopup.com? Constantly fobbed off about an invalid vouchrr problem and they won't give me address of regulatory body or ombudsman to complain to

EE TV remote can’t select input sources

Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...