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Community Activity
Dishonesty
Dishonesty; from EEEE just told us that my wife’s phone contacts ended six months ago BUT we still being charged the same amount of money. So I asked WHY? They said because of the small print says they can.Asking for an explanation why are we paying ...
Network problems in RH16 for 4 days now
I've had no mobile service in or around home for 4 days. No issues elsewhere when I'm out and about further afield, and the status check confirms there's a fault in my area. The question is: how can I get an update on when the fault is likely to be f...
Tv freeze during adverts
Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...
orded a ps5
ordered a ps5 over the phone this afternoon and they took a payment today for it for it to be delivered and iv looked everywhere and haven't found any conformation or anything about it . and its meant to be delivered tomorrow and haven't Hurd anythi...
B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
My first Bill
I recently joined EE on the 23rd of June, it’s saying my first bill is due on the 2/7/25 how is this correct when I’ve not even been with use 1 month. I thot I wouldn’t get charged until the following as it would be a full month?
Promised speeds not being met
I understand your concerns. My experience with the transition from BT to EE has been similarly disappointing. And now i am with them until like 2k26
Top up
How do I pay for a subscription with the top up I have just put on the phone please
Upgrade
I ordered on Saturday for an upgrade I’m just wondering when it will be depatched please.
wifi disc flashing purple
have been on ee broadband since January 2025 (transferring from BT)out the blue 6 months later the smart wifi plus (extender) doesnt work, i keep ending up with a flashing purple!i) used the app and ive hit the wps button and tried pairing it, no joy...
