Early upgrade

LKDawson1243 · ‎22-05-2020

I want to early upgrade, but I have 2 numbers because I got a new number for when I got a new huaweii phone ( if that’s how you spell it) but I couldn’t hack it so went back to an iPhone. But still have to pay both numbers. But the number I have I want a early upgrade but still have to pay the other number.

will I be paying more if I get an early upgrade on the number I wanna keep?
I know I gotta keep paying the other number but just don’t wanna pay more than what I already pay

hope that makes sense 🙂 x

Chris_B · ‎22-05-2020

@LKDawson1243 Is your tariff a annual upgrade tariff? You online account will say. If it is you need to have the same or more costly tariff than then one you have now or you’ll have yo pay it off that contract to have a cheaper tariff then you have now. . It it’s not a Annual upgrade tariff you’ll need to pay off the remaining term of that contract to the minimum term you can then have any tariff you choose.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎22-05-2020

@LKDawson1243 Is your tariff a annual upgrade tariff? You online account will say. If it is you need to have the same or more costly tariff than then one you have now or you’ll have yo pay it off that contract to have a cheaper tariff then you have now. . It it’s not a Annual upgrade tariff you’ll need to pay off the remaining term of that contract to the minimum term you can then have any tariff you choose.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Early upgrade