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EE Community Website - CORS causing Icons not to appear

Alex_M
Star Contributor
Star Contributor

‎13-12-2021 11:54 AM - edited ‎13-12-2021 11:59 AM

Hi,

 

There's an issue with the EE community website where CORS is causing the icons not to show in most modern browsers.

 

Screenshot 2021-12-13 115327.png

 

 

Screenshot 2021-12-13 115405.png

 

 

 

 

 

Please pass to the relevant team to fix 🙂

 

Thanks,

Alex

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5 REPLIES 5
David
Brilliant Contributor
Brilliant Contributor

‎13-12-2021 11:58 AM

Hi @Alex_M 

 

Welcome back!

 

@Sean_D will be able to get this raised with the relevant team.

 

Thanks,

 

David.

Christopher_G
EE Community Support Team

‎13-12-2021 11:58 AM

Thanks, @Alex_M 🙂

 

This is way above my level of expertise at the moment. 

 

I've passed it on for investigation though.

 

Thanks again.


Chris

Alex_M
Star Contributor
Star Contributor
In response to David

‎13-12-2021 11:58 AM

Cheers @David and @Sean_D !

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
Sean_D
Former EE Community Manager

‎13-12-2021 12:25 PM

Hi @Alex_M,

 

Thanks for highlighting this.  I will raise a ticket to our supplier to find out what is causing the issue.

 

Thanks, @David for the head up 👍

 

I will update this thread as soon as I know more.

 

Cheers

Sean

Sean_D
Former EE Community Manager
In response to Sean_D

‎14-12-2021 12:22 PM

Hi @Alex_M,

 

Good afternoon, I hope you are keeping well.

 

Khoros support has dropped me an update.  They have not been able to replicate the issue from their end.  They also doubled checked the CORS Config and have confirmed that this looks good so they are unable to explain your experience.

 

Hopefully, this was a temporary issue but can you confirm if you are still facing the same problem?

 

Cheers

Sean

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