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Dpd id

nicoleallison34
Contributor
Contributor

Just received my text from dpd confirming my delivery but says  ID is needed but I won't get home till 10 pm and have been told my parents can sign as they havd the same last name as me. Will I have any issues? 

7 REPLIES 7
Northerner
Grand Master
Grand Master

Hi @nicoleallison34 

 

Did they deliver your phone?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

No I'm picking my phone up from a local dpd depot in the area. And hoping I can pick it up with no problems

James_B
EE Community Support Team

Hi @nicoleallison34,

 

When collecting your phone from your local depot, you'll need photo ID and the card they left.

 

Hope this helps.

 

James

Will I have a card if ive selected I'm going to collect from them? It just says id and utility bill nothing about a card 


 

James_B
EE Community Support Team

Hi @nicoleallison34,

 

Did you arrange to collect from a DPD Pickup shop?

 

If you are, you won't need a card, just the ID you mentioned.

 

Thanks

 

James

No I'm able to pick it up from my nearest depo have just been told to bring id and a bill. They never mentioned a card 

James_B
EE Community Support Team

Hi @nicoleallison34,

 

If that is what you have arranged with DPD you won't have any issues.

 

Thanks

 

James