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Dpd id

nicoleallison34
Contributor
Contributor

Just received my text from dpd confirming my delivery but says  ID is needed but I won't get home till 10 pm and have been told my parents can sign as they havd the same last name as me. Will I have any issues? 

7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @nicoleallison34 

 

Did they deliver your phone?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

No I'm picking my phone up from a local dpd depot in the area. And hoping I can pick it up with no problems

Hi @nicoleallison34,

 

When collecting your phone from your local depot, you'll need photo ID and the card they left.

 

Hope this helps.

 

James

Will I have a card if ive selected I'm going to collect from them? It just says id and utility bill nothing about a card 


 

Hi @nicoleallison34,

 

Did you arrange to collect from a DPD Pickup shop?

 

If you are, you won't need a card, just the ID you mentioned.

 

Thanks

 

James

No I'm able to pick it up from my nearest depo have just been told to bring id and a bill. They never mentioned a card 

Hi @nicoleallison34,

 

If that is what you have arranged with DPD you won't have any issues.

 

Thanks

 

James