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10-12-2020 01:27 PM
I have difficulties in activating my Apple Music subscription, I have checked that the number is correct and the default line is EE. Still, I get the error now having an Apple Music subscription via EE.
Could the issue be related to the fact that my Apple ID’s region is not the UK?
10-12-2020 04:22 PM
to have the EE Apple Music offer you need to text music to 150 and then follow the links provided
you also need to create a apple account to have the EE offer applied to it. This can be done in the music app.
30-06-2021 12:01 PM
This doesn’t seem to answer the question. Does this mean the offer can be used on an iTunes account that is not in the UK region?
30-06-2021 12:44 PM
Hi @Vehwtn,
Welcome to the EE Community. 🙂
I've checked our terms and conditions and I can't see any restrictions at our end. I'd recommend contacting Apple to check Apple Music is available in the region your Apple ID is connected with and that you can use it with a UK based subscription.
James
30-06-2021 12:53 PM
@Vehwtn There is nothing in the T&Cs saying it has to be a UK iTunes account see HERE but if you can not get it working because it’s not a UK account it will be assumed that you are using a UK account as it’s an offer for UK customers of a UK network and UK customers have no reason not to be using a UK iTunes account as the as that’s the country the offer is made within.