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Delivery times

Kieransumner
Investigator
Investigator

I ordered my upgrade at midnight on the saturday (00:05 Saturday morning) and im just wondering if anyone knows when to expect delivery?

9 REPLIES 9
Northerner
EE Community Star
EE Community Star

Hi @Kieransumner 

 

You should receive an email. 

 

Subject to stock sometime this week. You can track your order here:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

When picking delivery options, I clicked fast, next say delivery though.

 

No emails or texts at all

Katie_B
EE Community Support Team

Hello @Kieransumner

 

Thanks for ordering with us. 

 

What phone did you order?

 

Katie.

I ordered the Samsung s21+

Katie_B
EE Community Support Team

Thanks for confirming @Kieransumner

 

What colour and memory size?

 

I'd love to see if I can find more information for you. 

 

Katie.

I ordered the Phantom Black colour,  with 128gb storage

Katie_B
EE Community Support Team

Hello @Kieransumner

 

I have checked our stock and can see the device is available to order but to expect dispatch within 7 days. 

 

The EE website has also updated to show this

 

Katie 🙂

So with me ordering yesterday, my device should be delivered by next Saturday?

Katie_B
EE Community Support Team

That's right @Kieransumner

 

Katie 🙂