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Delivery of upgrade

Cww_95
Investigator
Investigator

Hi,  I upgraded my phone on the 12th I received an email saying your order is on its way, but I’ve not received any tracking information at all. 

5 REPLIES 5
Chris_B
Grand Master
Grand Master

@Cww_95  This public forum doesn’t have any access to your account but calling customer services who do have access might be able to give you an update on your order. 

Leanne_T
EE Community Support Team

Hi @Cww_95

 

Thanks for coming to the community. 

 

Which phone did you order?

 

Could you also let me know the memory size and colour? 

 

Thanks 🙂

 

Leanne.

Hi Leanne, It’s the iPhone 12 in blue 128gb

 

thanks,

 

 

Leanne_T
EE Community Support Team

Thanks @Cww_95

 

The iPhone 12, 128GB in Blue is showing 'Out of stock now. Available to order. Expect despatch within 14 days'

 

You will be updated when your order is ready to be dispatched.

 

Leanne.