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Definitive Requirements 4GEE Router Username & Password?

glasco61
Investigator
Investigator

For the love of sanity, can someone please tell me the actual username & password requirements when changing them on the 4GEE wifi router (EE60VB)!

 

I've lost the will to live & count of the number of Device resets I've done.

 

After reset the usual admin/admin works. But *anything* I change to & immediately logout/login to check fails

 

Screen looks like:

ee 2021-07-26 151633.jpg

So, silly me, tried numerous un/pw combinations, both between 4 & 16 characters. Each time get a "Success" pop up. But login won't accept the new details (or the default ones for that matter)

 

Can't find any reference to current specifications for these on EE's site.

 

I found a thread discussing that password needs to be 8 - 16 characters. But still having issues after trying 8 - 16 combos several times.

 

Is there some unspecified requirement for a mandatory special character, or requirement to sacrifice an actual osprey for this to work?

 

Thanks in advance

11 REPLIES 11

Hi @glasco61 ,

 

If you see this with multiple devices (e.g. also using a mobile phone browser), it sounds a lot like a fault with the 4GEE router. It's a mystery why the SSID and WiFi preshared key would be unimpacted.

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net

2 different PCs & a mobile device. So, unless the machines are out to get me :), tending towards it being an issue with the router.

 

As a further point of information, the "check for update" option on the router home screen returns "Your software is up to date".

 

Flat out of ideas tbh