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Community Activity
Not able to make voice calls while roaming in Portugal since electricity outage
On 29April there was countrywide outage of power in Spain and Portugal which also affected mobile phone networks etc. I am in Portugal and have not been able to make voice calls since. I have rebooted my phone many times, turned off automatic network...
Resolved! help ee hub set up via app not working
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
Trade in
Hi, on the My EE app when I'm ticking the 'trade in old phone' box and filling all the details, it only applies the discount to IPhone 16 Ultramarine 128gb. Even when I click the phone I want which is iPhone 16 Black 256gb, once I apply the trade in ...
Can't call out
I am in Portugal, i could call yesterday out but now am unable to. No issues with data.How can I contact ee without calling them?Email or what's ap or a chat with a person?Please help as I urgently need to make calls.
Resolved! Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Get away for free.
If EE are worried at all about the customerswould it not be a good idea to have a amnesty on contract payments to move to a new provider.That way wouldn’t need this or 150 to handle complaints.Happy alround.
Travelling to Spain
What do I need to do to ensure I can use a SAT NAV in Spain while I am on holiday at the best rates
Can’t call uk from Portugal
Still unable to make mobile calls out of Portugal on EE, can only receive them
EE losing court case lawsuit
Just an update about my lawsuit against EE, I am pleased to update that I have won the case against EE, which I highlighted in my previous reviews. The court has ordered EE to pay me back, plus interest and court cost forthwith with a warning that go...
I need to talk to a Human
I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please.
