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Community Activity
BT customer to EE broadband
6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...
Returning BT SH2 Router
I've unknowingly been moved to EE from BT when I renewed my contract.I have received a new EE router so I need to send back the BT SH2 router. In the new EE router box there are three return labels, one says EE kit, another says BT kit and the third ...
Samsung TV order
Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...
Moved from BT to EE but no documents sent for new contract and not showing on ne
Hi thereI was persuaded to upgrade my braodband from BT wire to full fibre and was told over the phone that would involve transferring to EE. I was sent documents over the phone to agree to and signed up for a TV package - was not given the full deta...
Services
I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...
Subject: Positive Feedback – Excellent Support with Roaming Issue
Hi EE Community,I just wanted to share a big THANK YOU and give some positive feedback following a recent issue I had with data roaming.The problem was that I was unable to purchase data roaming while abroad, even after following all the usual troubl...
Lost mobile number
Is there any way I can look at an old orange bill to find a mobile number I have lost, it was over 10 years ago
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
Resolved! Fix for 5GEE WiFi Hub IPv6 internet issues over ethernet [Solved]
The Problem:I have just bought the 5GEE WiFi Hub. On WiFi everything seemed to be working fine, but as soon as I tried to use ethernet, various little things stopped being able to connect to the internet. I could log in to a game called League of Leg...
Sports on Discovery Plus
I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating
