Can u exchange a phone instore if u have purchased it online
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22-12-2018 10:45 PM
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22-12-2018 10:57 PM
Hi @Westy24
Welcome to the Community,
Yes you can within 14 days you need to ring EE channel returns on 0800 079 0103.
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22-12-2018 11:00 PM
Its closed and the last day to return is to day
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22-12-2018 11:02 PM
@Westy24 they shut at 5PM
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22-12-2018 11:04 PM
Yeah i know is there n e thing else u could do u ordered a rose gold should of been gold i avnt even opened the box its still sealed
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22-12-2018 11:09 PM
@Westy24 I am just a customer like yourself there is no account access here on the Community and the Community team only work office hours.
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22-12-2018 11:11 PM
Yeah i know i was just wondering if u knew thats all
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22-12-2018 11:13 PM
you can speak to 150 in the morning but I doubt they will do anything about it.
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23-12-2018 09:08 AM
Hi @Westy24
Welcome to the community.
I suggest speaking to channel returns too on the number that @Profile closed posted above.
Let us know what happens.
Chris
