Hi, thanks for taking the time to help me out.
I’m planning on going to Dominican Republic and I want to make sure that I’ll have data when I’m there so I can use the maps, so it’s vital that I get the correct information first.
I’ve called EE 3 times, the first time I asked if I could use a data add-on whilst there, according to the data roaming charges page it says “Buy data add on” and that data/internet is not included in my allowance, I was told by support that you cannot use the data add on there, I thought they must be making a mistake because that information does not correspond with what I’ve read on the page.
I called them up for a second time to see if they said the same thing, I was then told that I could actually just buy a pack such as the 60GB data pack and use that in Dominican Republic, again I thought this is odd because on the data roaming charges page it says it’s not included in my allowance.
Due to being even more skeptical now, I called up for a final time to confirm that information, I was told again that I can use my data pack ANYWHERE in the world, Shaun or Kieran, the person I spoke to, said even the North Pole! I was shocked to hear this.
The data roaming charges page I’ve been referring to is this one:
https://ee.co.uk/help/help-new/roaming-costs/countries/dominican-republic#
Can someone here please share their knowledge of using packs abroad? Thank you.
