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Buymobile.net help

Danielle47
Investigator
Investigator

‎30-06-2020 08:25 AM

Hello all,

I am due an upgrade and unfortunately EE cannot get me an offer directly as they don’t do the handset I am after however, I have seen a great deal on the handset I want on buymobile.net still with EE! I have never dealt with these before so I am generally just after some advice...how do I keep my number? Will my details and contract info all still be available in ‘My EE’ any info would be greatly appreciated 🙂

0 Helpful
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎30-06-2020 09:07 AM - edited ‎30-06-2020 09:09 AM

Make sure you buy an EE UPGRADE from the 3rd party and NOT a new EE contract.

 

An upgrade by definition keeps your number but just changes device and plan. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Danielle47
Investigator
Investigator
In response to XRaySpeX

‎30-06-2020 09:19 AM

Thank you for your reply 🙂

I have just had a look to compare prices however when going through the upgrade option the prices are waaaaay higher!

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Danielle47

‎30-06-2020 09:26 AM

Your choice! With a new EE contract there's a bit of faffing about to keep your number. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)