The EE Community

Smart WiFi Pro connection

I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...

Problem accessing NOW tv app

I should have access to NOW tv through EE but currently even though I am logged into the NOW app  I get asked to choose my membership where it is asking me to pay. I cannot get past this to watch anything Please Help!

Need to change my direct debit date can anyone help?

Scam calls and Scam Guard - a lesson in marketing over a solution to a problem.

 To much fanfare EE created Scam Guard, positioned to 'protect subscribers from the scourge of scam calls' but in reality doing very little in this regard save applying a label to an incoming call suggesting it may be a nuisance or scam call but stil...

Now TV subscription : moved from BT TV to EE TV

Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...

Broadband for charity

Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...

Mobile broadband

Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both 

All-rounder contract, with EU roaming, suddenly stopped working in Cyprus

I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...

Should I set up WiFiCall on my mobile?

What are the pros and cons of WiFiCall.Would you recommend setting it up? Thanks

Smart Router Not Delivered

My go live date is tomorrow (23.04.25) order placed on 01.04.25 and no router. Several phone calls made to EE. 1 person gave me a Royal Mail tracking number and nothing is showing on their website. Someone else has told me that it is being sent today...