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Apple Watch SE

CS46
Explorer

‎21-01-2021 05:57 PM

I ordered a Apple Watch SE 44mm 32GB aluminium case space grey on the 18/01/21 and have only received a confirmation email and when I try to track order it doesn’t show anything. I paid an upfront cost and I’m just wondering when I can expect to have it delivered. Thanks 

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3 REPLIES 3
CS46
Explorer

‎21-01-2021 05:59 PM

I ordered a Apple Watch SE 44mm 32GB aluminium case space grey on the 18/01/21 and have only received a confirmation email and when I try to track order it doesn’t show anything. I paid an upfront cost and I’m just wondering when I can expect to have it delivered. Thanks 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to CS46

‎21-01-2021 06:27 PM

@CS46   As this is a public forum not customer services no one here can look at your account or your order so you’ll need to call customer services to find out about your order.   You’ll probably find that your order has yet been processed and the email you did receive is an automated response email.   But do call to chase this up.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee
In response to CS46

‎22-01-2021 08:00 AM

Hi @CS46.

 

If you're unable to track your order online, I'd recommend getting in touch with our Customer Care team so tey can check your account.

 

DPD will send you a text when your order is on its way.

 

Jon

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