Alcatel u5 on EE

[oldbod1950]

Several times i have tried to send a text but it dosent go ,i check the ee text number but its not there then a day afterwards it reappears Any suggestions

[XRaySpeX]

For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

[bristolian]

Are you saying that you're entering the SMSC number that @XRaySpeX has advised, but it's disappearing?

That would either suggest that it's being removed by human action or through a phone fault.

[oldbod1950]

thanks but it says no number available then next day that number appears and i can send texts

[oldbod1950]

no i click on the ee text space its says no number then next day it appears i click it and i can send texts 

[Leanne_T]

Morning @oldbod1950

Thanks for coming to the community.

Can you try entering the message centre number manually and see if this gets removed?

If so, are you able to try your SIM card in another phone to see if the same happens?

Thanks 🙂

Leanne.

[oldbod1950]

I cant enter in manually it wont let me ,then next day i click on it and it shows the number and i can send texts ?

[Leanne_T]

Hi @oldbod1950

Thanks for coming back to me.

How long has this been happening?

Where did you purchase the phone?

Also, are you able to try your SIM card in another phone to see if the same happens?

Leanne.

[oldbod1950]

Ev er since i bought the phone from ee in tamworth its just annoying when you send a text and it bounces back saying not sent 

[oldbod1950]

Seriously thinking off leaving EE once my credit is used up Tried making a call and a text phone wouldn't let me to either my wife has a very cheap mobile on Vodafone and has no problems using hers