AAAARRRGGHHH

[BigBlue73]

Hi X-rayspex please please please 

help are broadband was fine this morning..then took the dog for walk came back hour or so later now the red broadband light is still flashing iv just reset at the back now just the power is on and is red…????

[XRaySpeX]

Welcome to EE's Home Broadband Forum.

Have you just joined EE BB or were you already with EE BB? 

What does it say after you log into the router:

• For a BrightBox: in the Internet section on the initial Status page or
• For a Smart Hub: on the Advanced Settings / Broadband / Internet page?

Obscure your names & any numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.

Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

[XRaySpeX · Accepted solution]

Posted in the open:

@BigBlue73 wrote:

Iv just turned off n on and it’s gone straight back to red broadband light flashing green power light on..no light on internet then all bars and green light on wireless…