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6 months apple music

s_allan2021
Visitor

‎11-01-2021 05:38 PM

I have just bought my first iPhone and when I sent music to 150 to get free 6 months apple music it said my subscription expired on the 9th of January. I only got the phone on the 10th

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎11-01-2021 07:35 PM

@s_allan2021  You’ll have to call customer services about that

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Jon_K
Former EE Employee

‎12-01-2021 08:15 AM

Hi @s_allan2021.

 

Welcome to the community.

 

Have you had the Apple Music offer before?

 

As @Chris_B has mentioned, you'll need to get in touch with our Customer Care team so they can check your account.

 

Jon