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4g Watch

Vteixeira
Investigator
Investigator

‎22-01-2021 10:23 AM

Hi , I have  recently  joined EE on a 5G 24 month sim only  contract .

I am  thinking about  buying a 4g watch . 

Do I need  to  pay  extra  to  be  able to  use  the  4g calls on my  Samsung watch? 

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎22-01-2021 12:27 PM

@Vteixeira   The calls/text will

come from your phone allowance but you’ll need a cellular connection to have data on the watch and to receive/send those calls/texts from the watch.   

the watch will work as a none cellular watch if you always have your phone with you but if you don’t have your phone with you you’ll not receive anything on the watch.  

 

 The watch has to have a connection and that connection has to be paid for.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Vteixeira
Investigator
Investigator
In response to Chris_B

‎22-01-2021 12:34 PM

HI chris  

 

thanks for the  answer  however I don't  understand  why I need to pay  monthly  for a connection  if  the  watch is  4g  enabled  and I already pay  for the  plan  of  text  calls  and  data.  As far as I know  the  watches are  esim which  means  my  sim would  just  be cloned to the  watch and  therefore  able to use  the  4g  calls  regardless of  being  close to my  phone or  not . 

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Chris_B
EE Community Star
EE Community Star
In response to Vteixeira

‎22-01-2021 12:38 PM - edited ‎22-01-2021 12:40 PM

@Vteixeira  your phone contract is for your phone the watch is a separate device to your phone.   The eSim in the watch is not a clone of your phone sim at all.  The eSim has its own number as it has its own data allowance.  Your calls/text are only used on the watch because the watch is linked to your account.   The watch needs a data connection for all of this to happen that connection needs to be paid for and that connection gives you an allowance of data for the watch. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Vteixeira
Investigator
Investigator
In response to Chris_B

‎22-01-2021 12:47 PM

thanks  Chris .

 

I  still  think  providers in the  UK  are  very  greedy  as  it  is possible  to  have  everything  in one  place  without  having to  pay a monthly  fee for your  watch. In the  USA   there  are carriers that  clone your sim from your  phone  into  your  esim of the  watch  and  don't  charge  extra. 

 

Thanks  anyway  , I will not  be  getting a 4G  watch (I have bluetooth one) as  paying extra  for  something that I already  have ( plan with  number, text  call and  data) is  allowing people  to  rob me .

 

Thank you  very  much  for the  response though. 

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