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4g / 5g upgrade

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Jay_devaney
Explorer

‎14-10-2020 03:13 PM

Hi guys I've just ordered my upgrade phone im currently using Samsung note 9 upgraded to note 20 ultra I recieved a message stating my new sim is on the way and that I should register it once received. 

 

Would I be able to use my old sim or do I need the new sim with the plan I have gone to is 5g ? TIA

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Chris_B
EE Community Star
EE Community Star

‎14-10-2020 03:34 PM

@Jay_devaney   You can use your old sim as it will work with 5G. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎14-10-2020 03:34 PM

@Jay_devaney   You can use your old sim as it will work with 5G. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Jay_devaney
Explorer
In response to Chris_B

‎14-10-2020 06:43 PM

Brilliant cheers Chris 👍👍👍👍