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15 Pound Pack

Elsa007
Visitor

‎06-10-2021 11:57 PM

Hi There

I'm currently in Portugal.. I made a few calls to uk and have also been using data. 

When I renewed my pack today that was suppose to give me 8 gigs data plus unlimited calls and texts on the 15 Pound pack it Only gave me 1.5 gigs data.. Is there a reason for this. Please let me know. Thanks 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-10-2021 02:18 AM - edited ‎07-10-2021 02:19 AM

Have you read it correctly or is there a spot of dirt on your screen 😉? The £15 pack used to have 8GB data but now since last month it has 15GB data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team

‎07-10-2021 08:17 AM

Hi @Elsa007

 

Welcome to the community.

 

What does it say when you text BALANCE to 150?


Chris