£10 top up purchased with SIM not showing

Marco059
Visitor

Hi, Purchased an EE PAYG SIM with pre-paid £10 top up but after it arrived and logging in online £0.00 was showing on the account so I topped up £10 again, just realised the missing top up may appear giving £20.00, is it possible to credit this as I have already setup monthly automatic payments?

Many thanks

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

PAYG credit is not refundable. Your initial £10 was used to buy the pre-primed pack.

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