Apple Devices

E sim not working after reset

Hi I hope you all can help. Today I got sent a new iPhone 13 and I set it up and converted my sim to an e sim. I then realised I’d set it up without updating to iCloud so none of my new photos were on there. I then updated the I cloud on the iPhone 1...

Trouble with sim card

Hey friends, I had to buy a new Apple iPhoneSE20 this week to replace my original SE , as when I attempted installing new update IoS14.4 it completely wrecked my phone and all is irrecoverable, - grrrr. However , setting it up this afternoon with A...

Is there a cooling off period for Apple Watch Paired Plan?

I took out an Apple Watch paired plan online, not realising the contract was 24 months. Is there a cooling off period for this device where I can return and cancel the contract without incurring charges?

Faulty iPhone 13

Hi, Is anyone able to help with regards to my consumers rights/statutory rights against EE? I purchased a brand new iPhone 13 on a 24 month contract on the 17th March 2022, I began to experience issues with the screen within the first week of owning...

Resolved! Why Won't My Personal Hotspot Work Since my Upgrade? (iPhone 12)

Hi All, I recently upgraded from iPhone 11 to iPhone 12 and added another line to my account for my daughter. I've got 3 phone numbers on my account to cover family members. Since my upgrade, my personal hotspot won't connect. The other 2 numbers...

Apple Watch SE no mobile data

I upgraded to a IPhone 12 (pay monthly) and decide to also get my first Apple Watch SE. Well. No mobile data, no sim and no connection. Didn't even give me the option to set up mobile data on the watch app. I called EE. They changed Esim told me to w...

Can I upgrade a smart benefit?

Is it possible to pay the difference and upgrade my Apple Music smart benefit to a family account?? Can’t find any answers on the FAQ pages. Thanks!

Apple Watch series 7

Hello, I'm just thinking of getting my first Apple Watch.Been iPhone since iPhone 3, but never had a smart watch. My question is;I'd like a series 7 stainless steel or titanium, but only want WIFI connection & bluetooth via my phone. I know the alumi...

Voicemail not working (iOS 15.4.1)

Reaching out for support!I've tried multiple times to set up a custom voicemail greeting on my iPhone, but I'm constantly getting the following error. The operation couldn't be completed. (com.apple.mobilephone error 1035.) I would be really grateful...

Apple Music add on charge

Hi! I recently got the Apple Music add on but have still been charged by Apple this month. How do I sort it! Any suggestions would be appreciated

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