The EE Community

Tracking not working

The tracking on the ee order on site doesn’t work 

Former orange pcs employee (2004) who was the pension admin?

Hi, I am looking to find out who the pension administrator was for orange uk employees back btween sept 2000 and summer 2004? Can you point me in the right direction? 

Continuous broadband drop-outs

Looking to see if anyone is experiencing this, and if I need to ask for a new routerwe joined EE early feb, and ever since there has been a few drop offs everyday. The drop offs last for a minute and the LAN light goes off on the ONT, other 2 lights ...

where can I locate bills relating to 1st ee broadband & line bills

EETV frequently drops out or box switches off

Have recently purchased EE TV Full package and I rarely get to watch a full programme as it s always dropping out, freezing or switching the box off altogether. It’s not just the new channels - it’s all channels that have stopped working. Never had a...

EE and tampnet

Currently working offshore North Sea in UK sector , and trying to use the Tampnet network .   No data or texts will come through?  Is there a setting that needs to be changed?  I have roaming switched on , using Iphone 12.   The phone shows full sign...

No operator supported, so you can't add an eSIM

Hi everyone,I'm having trouble getting my Google Pixel Watch 2 to work in the UK with EE as my operator. I've already synced my EID with my phone number through EE, and they've confirmed everything is set up correctly on their end. Despite this, my w...

Re: Contacting EE from abroad with a phone that won't work

Can anybody help with a way to contact EE from abroad? My phone appears to be blocked as nothing at all works now and i'm still away in italyI thought there may be an online chat option but that doesn't seem to be working, I need top up my phone 

Wonderful customer service

I just got off the phone having had a fantastic experience calling EE. I'd love to know the name of the female customer service representative that helped me, can anyone advise on how to find this out as I'd like to send in a thank you. I rang to cha...

Re: Getting a number either released from EE or reactivated

Hi, I would like to my old number please.