repair

bladerunner1963 · ‎06-03-2023

repair status says despatched on repair site but have had no notification of depsatch

Schockwave · ‎06-03-2023

Hello @bladerunner1963 ,

Welcome to the community,

We would have no idea here, but if it is being dispatched to you, from EE, then you should receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

If you want to know more, then you would have to contact customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

bladerunner1963 · ‎06-03-2023

very hard to contact customer service as i dont have a phone or landline

Schockwave · ‎06-03-2023

@bladerunner1963 , if you have Skype, which you can download and then use for free, ring customer service’s free number:

08000798586

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.