01-06-2021 09:30 AM
After waiting a month since pre order my tracking still says "we are unable to show you anything at the moment".
I don't know anything, has it even been ordered?
Solved! See the answer below or view the solution in context.
01-06-2021 03:37 PM
Well again last time I was on the ee chat I’ve now been told the 3rd of June but they have said that about 3 times aswell as other dates and then just ending the chat
01-06-2021 04:05 PM
Hi @Daz2014,
I'm sorry our Customer Care Team haven't been able to give you a confirmed delivery date. Because of limited stock availability, orders are being dispatched on a first come, first serve basis. You'll receive a text with tracking details as soon as your order is on the way.
James
01-06-2021 04:10 PM
So why have I been told 3 times today that it will be with me on the 3rd
01-06-2021 04:20 PM
Hi @Daz2014,
I'm sorry if you have been given incorrect information when you have been in touch. We’re working with Apple to keep customers updated with delivery timescales and we'll provide updates via text or email when possible.
James
01-06-2021 08:22 PM
I’ve been told there now at the depot is this correct
02-06-2021 07:51 AM
02-06-2021 08:02 AM
wow you have been given more information than me and I ordered 3 weeks ago and it looks like u will get urs b4 me..
02-06-2021 08:36 AM
I’ve been told something completely different again this morning 😡how can they lie
02-06-2021 08:38 AM
What you been told?
02-06-2021 08:40 AM
I’ve now been told there still not in stock I’ve got the email chat sent to me cause of all this they tell you one thing then another not good