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Order confirmation

Katie207
Explorer

Hi, 

 

I have ordered a new apple iPhone but haven’t had a confirmation email or know my tracking number. How can I confirm it has been ordered? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Katie207  you get a tracking number once a device has been allocated too you This might take a while if you’ve ordered one of the iPhone 14 range as these are in high demand so there is a backlog of orders so be prepared to wait for it.  Check your spam folder incase the confirmation email has ended up there.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.