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Over charged for phone call

Having topped up my phone for £10 I made one call lasting 26 minutes my balance afterwards showed 40p how is this right £9:60 for 26 minutes?

Any benefit to existing mobile customers?

My partner and I are moving soon, I am an EE mobile customer and we were considering EE broadband.However, there doesn't seem to be any benefit for existing mobile customers (i.e. cheaper boradband deal or reduced cost of mobile contract), is that co...

Customer service contact - discrimination against ASD

Good afternoon. I wanted to upgrade a PAYE to monthly contract but the website is so bad I can't find the right package. I was dismayed to find that EE does not provide a customer service email or ChatBot option. How is it possible that I can write t...

Pay As You Go - Hibernation?

Hi. I moved to a PAYG pack from my mobile plan after relocating from the UK around 2 years ago. I've been topping up my mobile number every 6 months to keep my number active as I still need to receive codes for security verification on UK accounts. I...

Kaz0512 by • Visitor
  • 35 Views
  • 2 replies
  • 0 Helpful

Contract withdrawal

I have purchased an iPhone 16 Pro Max on a 24-month contract from EE Network. I have already made two installments, and the third installment is due next month. However, I no longer want to continue this contract. I also want to return the phone alon...

Sheraz5 by • Visitor
  • 28 Views
  • 2 replies
  • 0 Helpful
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