Community Activity

Why do engineer visits take so long?

Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...

Unusual traffic message when using Google.

Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now!  How do I stop it h...

Dori007 by Investigator
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  • 4 replies
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Resolved! Unable to see bills for mobile or broadband

I’ve been with EE since mid February 24 and I still can’t see my bills on the app. I keep getting EE phoning me to say that they have now resolved the issue and I should be able to see them in a week or so ( I think this is just a get out of the issu...

Boku Charges

I have seen a couple of posts previously about charges from Boku, and how they’re charged on your EE bill.I saw one post about how someone managed to get a full refund from Boku, I’d like to know how this was doable, and if anyone else has had succes...

I’m in USA and I can’t make it receive calls. I can’t call 150 and EE calls to me drop. I have no data or roaming even though it’s on my plan. I need urgent help and there is no way of getting hold of EE

Prit1 by Investigator
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  • 1 replies
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TTN

Hi I have ee broadband and sky  with hd how much would I pay for tnt sports please

Resolved! Can't link broadband or mobile to my EE account

I've recently moved my mobile back to EE as well as upgrading my legacy broadband to Fibre. However my account only shows my legacy (now cancelled) broadband and no phone or fibre. I've called multiple times, had several tickets raised and I'm still ...

PS5 Extra bundle

Can someone please help? I ordered the PS5 bundle 24 months with PS Extra and more. But how do I manage to get access to the subscription, as there was nothing in the box, as I would have thought is where it would be? Should I be waiting for the cool...

EE live chat not showing

I have been trying to contact WE via live chat but no luck. I am a contract customer. I have also messaged on instagram and facebook. But just keep getting automated responses. I don’t have time currently to phone to chat.