iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

[King-Boss]

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.95000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

[Mrawesome247]

Says delivery within 14 days on the website and Customer service told me that Phones will get despatched on the 18th not before, I'm not sure how true that is? 

[garetc]

Customer service won’t have a clue. 

First traunch will be picked up tomorrow for delivery on Friday and then as EE stock is confirmed they’ll send back orders out.

They always say it’s in receipt of order but year after year we’ve seen people get phones thatvwere ordered after others. 

It’s a shame the tracker couldn’t be published here as it was really helpful. 

[CWJ89]

Nope not yet 😕 

[GoodbyeHarmony]

I ordered an upgrade about 1:45 on Saturday - Burgundy pro max 512.

Given an 006... number. Never tracked once.

No DPD pin yet

Live chat told me I'd have to phone in

I phoned the team yesterday. Order is apparently in and she gave me an 026... number that doesn't track either.

No idea just trusting to luck at this point

Tim

[NatashaLou6]

I got given an 026 as well! I'm still yet to work out what it is. I've had my DPD notification, so they have my parcel details, and it isn't that so please let me know if you figure it out!

1.45 on pre-order day should be watertight, hopefully you get some movement soon.

[Mrawesome247]

You are right, spoke to them again  and still saying delivery from the 18th....sigh.

[garybs29]

Seriously why does everyone have to call & chase delivery? Pre-orders are delivered from Friday have patience & see what happens tomorrow when sent etc. People moan all the time & it's literally because everyone has to have it NOW!!

[Mrawesome247]

With all due respect, was your pre order messed up by EE, when you placed it on a Saturday when pre orders went live?, did you have to go through the annoyance of placing the order again? 

If no than you don't really have a right to be saying why do people have to call up and ask about orders , everyone has their own reason

EE cancel orders without sending out any notification or even calling the customer, so I think I have a very valid reason to be calling them. 

[GoodbyeHarmony]

The problem is here not impatience but trust.

EE from the Orange days have a long history of being incompetent, error prone and terrible, mendacious customer service.

So if you can't confirm your order is at least live you wonder if it's going OK or whether the CS rep ballsed it up like they quite often do.

That's why.

A company this size should at least have functional tracking.

Tim

[Callumb5310]

Ordered Saturday 9pm through app line upgrade, confirmed on Sunday afternoon. Recieved DPD notification last night so fingers crossed 🤞 burgundy pro max 512gb