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iPhone 17 Pro Max Order Issue

Johnb701
Explorer

‎20-09-2025 05:08 PM - edited ‎20-09-2025 05:10 PM

Placed my Pre Order on the 15th for the Cosmic Orange 512gb over the phone. Have the signed credit agreement etc but still haven't had an email confirmation regarding line rental, total cost etc.

Any reason why I haven't had this yet?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-09-2025 05:44 PM - edited ‎20-09-2025 05:45 PM

Hi @Johnb701 

Likely your order is not processed. To check you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Johnb701
Explorer
In response to Northerner

‎20-09-2025 05:47 PM

 Currently trying that now, for the second time.

Cheers 

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