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iPhone 17, 17 Pro & Air - Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

iPhone 17 Tracking Thread Hero.jpg

Hello again, everyone! 

It's Techtember, and we all know that means new iPhones!
We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!

Just like last year, let's use this thread purely for Tracking Preorders and any relevant discussion around them.

Applicable Devices:

  • iPhone 17
  • iPhone 17 Pro/Pro Max
  • iPhone Air

You can find @King-Boss's general discussion thread here: https://community.ee.co.uk/t5/Apple-Devices/iPhone-17-Pro-and-Pro-max-Pre-order-Thread-that-time-of-...

Hopefully, @Schoeyy can provide us with a tracking sheet once again this year! Once/if he does, I'll be sure to pin it! 

410 REPLIES 410
itsmarc
Investigator
Investigator

Finally received my Deep Blue 17 Pro 512GB (and my wife's new AW series 11) at around 7pm - been watching the DPD van going around town all day 😂   I ordered quite late last Friday (after 8pm) after my earlier online order vanished into thin air.

Had my screen protector and a cheap case (until my still-fairly-cheap ESR case arrives) ready, so it's spent about a few seconds unprotected before those went on!  

Rooney21Up
Established Contributor
Established Contributor

IMG_2787.jpeg

 noticed it’s now saying your order is on track message which was added today 

maxon_uk
Established Contributor
Established Contributor

Can't see your screenshot 

Rooney21Up
Established Contributor
Established Contributor

IMG_2787.jpeg

maxon_uk
Established Contributor
Established Contributor

Lucky you, mine still order confirmed 😩

IMG_0039.jpeg

Well unfortunately I’m on a pretty battered iPhone 12 Pro Max that has a shattered back panel showing the wireless charging wiring ring underneath, a cracked front screen, Face ID not working and a 63% maximum battery capacity meaning I’ve had to charge it 3 times today not counting that it started fully charged this morning. Really can’t wait for my new phone 😩

JonoGould92
Established Contributor
Established Contributor

Mine has been updated to that today but it's not really on track as it didn't come yesterday 🤣

Sarahjane43
Explorer

I pre ordered my new iPhone, should have been dispatched within 24hrs. Still no sign of delivery 

Hi @Sarahjane43 

Check EE order tracking: https://ee.co.uk/help/orders

Alternatively call EE CS on 150.

Download the DPD app as well. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Lloydie101
Visitor

IMG_1578.jpegMine has been showing this since I placed my order when pre orders opened on the 12th. Has anyone else had issues with the tracking? Spoke to 150 and live chat and been told order is all ok their end 😕