09-09-2025 11:10 PM - edited 09-09-2025 11:45 PM
Hello again, everyone!
It's Techtember, and we all know that means new iPhones!
We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!
Just like last year, let's use this thread purely for Tracking Preorders and any relevant discussion around them.
Applicable Devices:
You can find @King-Boss's general discussion thread here: https://community.ee.co.uk/t5/Apple-Devices/iPhone-17-Pro-and-Pro-max-Pre-order-Thread-that-time-of-...
Hopefully, @Schoeyy can provide us with a tracking sheet once again this year! Once/if he does, I'll be sure to pin it!
Solved! See the answer below or view the solution in context.
19-09-2025 07:25 PM - edited 19-09-2025 07:25 PM
Finally received my Deep Blue 17 Pro 512GB (and my wife's new AW series 11) at around 7pm - been watching the DPD van going around town all day 😂 I ordered quite late last Friday (after 8pm) after my earlier online order vanished into thin air.
Had my screen protector and a cheap case (until my still-fairly-cheap ESR case arrives) ready, so it's spent about a few seconds unprotected before those went on!
19-09-2025 09:07 PM
noticed it’s now saying your order is on track message which was added today
19-09-2025 09:27 PM
Can't see your screenshot
19-09-2025 09:28 PM
19-09-2025 09:43 PM - edited 19-09-2025 09:45 PM
Lucky you, mine still order confirmed 😩
19-09-2025 09:47 PM
Well unfortunately I’m on a pretty battered iPhone 12 Pro Max that has a shattered back panel showing the wireless charging wiring ring underneath, a cracked front screen, Face ID not working and a 63% maximum battery capacity meaning I’ve had to charge it 3 times today not counting that it started fully charged this morning. Really can’t wait for my new phone 😩
20-09-2025 09:43 AM
Mine has been updated to that today but it's not really on track as it didn't come yesterday 🤣
21-09-2025 04:01 PM
I pre ordered my new iPhone, should have been dispatched within 24hrs. Still no sign of delivery
21-09-2025 04:49 PM
Hi @Sarahjane43
Check EE order tracking: https://ee.co.uk/help/orders
Alternatively call EE CS on 150.
Download the DPD app as well.
Thanks
21-09-2025 08:14 PM
Mine has been showing this since I placed my order when pre orders opened on the 12th. Has anyone else had issues with the tracking? Spoke to 150 and live chat and been told order is all ok their end 😕