iPhone 16 & 16 Pro Preorder Tracking Thread

[Equil]

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

[Minxa6758]

Can't check DPd without reference number

[Watto]

This is  is a system glich, it should have been added automatically just give EE a call they should get it issued 

[Leanne2810]

Mine came this morning,, the minute one bundle thing the screen protector is shattered and for some strange reason they sent me a replacement SIM card so rang them up and just said we sent you a replacement sim due to age of my SIM card 

[Gramps68]

Customer Service

[Watto]

Apple dictate who they send the stock too, but EE are a preferred partner as have just got access to Mac books as well! I was told 28 days last year as well and got mine within a week ! 

[willh24]

Just gotten off the phone with them.

i ordered my phone first thing Saturday morning (iPhone 16 Pro Max Black 256GB) I was told several times throughout the week that my phone will be arriving today (Friday) as my contract runs out today so I will be paying extra fees to keep the phone I currently have. 
Long story short, I’m going to be waiting another 2 weeks AT LEAST and paying quite hefty charges for going over my contract.
Thanks EE, really outdone yourself this year!

[BigTastey86]

Everyone getting their phones today I’m made up for you guys!! 😒😒

Can’t believe I’m going through this for a 3rd year on the bounce… This year seems to be going ‘quite’ well all things considered. Last year was bad, had my Ultra 2 watch on release day and my PM NT 3 - 4 weeks later!!

The year before that was truly horrendous.. EVERYONE didn’t receive their phones on release day and I got mine nearly 2 months after!!!!

I was on the phone last week at 12:52 on the 13th only to be told there’s a £300 upgrade fee because THEY got my phone out late to me so I decided to leave it..

Then I hear people getting the fee waved so I phoned CS the next morning 14th at 8am and straight away they waved my fee and put my order through for the PM WT 512gb!!!

Hopefully hear something today if not , hope next week at some point 🤞🤞🤞

Lets see some pics of your phones guys when you get them today plz 😊😊

[K4llum]

Just received mines there!

[sclnd]

Phone (256 PM Black) is somewhere in the ether, no tracking info via EE. The advisor I spoke to said it's gone through and waiting for *something* to happen, either stock to arrive or picked and dispatched. Apparently they've been advised it should be at some point over the weekend but they've no way of knowing exactly.

Watch (AWU2 Black) has been dispatched and I have a tracking number and no pin. The lady I spoke to tried to change the number on the DPD site to my actual number not the watch plan number that doesn't receive anything, but nothing so far....

[thetorch802]

Mine arrive at 9.45 this morning 😃😃 made sure I ordered the clear case from apple which came yesterday lol