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iPhone 16 & 16 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

1,572 REPLIES 1,572
Robinsonboy1
Established Contributor
Established Contributor
From reading this today, not a lot of white PM been dispatched.


Sent from my iPad

I’ve got a NT PM 1tb and NT PM 256Gb

and not heard anything either I placed orders on 13th as well

So I rang EE, actually got through to a really nice guy, we just ended up chatting for ages 😂 anyway he changed the contact number for the watch so any messages will go through to my phone, so I need to ring DPD tomorrow and see if they'll re-send the pin. What a nightmare 🥲

What’s funny is he’d already spoken to them

twice that day because we couldn’t sort out the nhs discount, they’ve confirmed the order etc.

anyway fast forward to today, nope order didn’t work. Mind boggling

Poppy2401
Established Contributor
Established Contributor

You shouldn’t need to ring them. Usually in the morning when you get your time slot you get a text “your EE order will be delivered by so & so at such of time. PIN code : upon delivery” 

DD80
Established Contributor
Established Contributor

My dpd app isn’t working, I have to go through the text they sent me to get the updates, it’s in hinkley but not hopeful I’ll get it tomorrow 😳 

100% be out for delivery tomorrow

Shakeitdavey222
Contributor
Contributor

I’m still waiting (hoping) for a text off DPD.

After hearing a lot of people on here having to get in touch due to their order not showing on their account, I used the chat service to confirm. Even thought I got a confirmation email saying delivery expected delivery on launch date.

They confirmed the order is in progress and currently working to allocate my watch.

I said I didn’t pre-order a watch. I pre-ordered an iPhone 16 Pro Max.

God knows what’s going to happen.

Hi! Mine is white 256 pm. It's been dispatched. 

Charlie
Panky90
Established Contributor
Established Contributor

Still alot of cross from the 13th on the spreadsheet, means either it's not being updated, the messages are still to come or EE aren't getting orders out as quickly as they aren't meant to 🙈