12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
13-09-2024 02:16 PM
It seems the upgrade fee being waived is on a very discretionary basis guys. If you call up to upgrade just keep pushing.
13-09-2024 02:17 PM
So far aren't you the only who has said you've had the fee waived?
13-09-2024 02:18 PM
I guess we'll see next year *shrug*
13-09-2024 02:19 PM - edited 13-09-2024 02:21 PM
no there's been others, in this thread and the general thread linked in the OP.
*CORRECTION* Nobody in this thread has had their fee waived. But they have in the other thread linked above.
Sorry I'm flicking between both threads and got mixed up.
13-09-2024 02:20 PM
The adivsor has just phoned me back to tell me they are now waiving that £100 upgrade fee if you have had the phone for 10 months or more! Must have had a lot of abandoned calls over it lol
13-09-2024 02:22 PM
welp there ya go @inspectorgadjet
13-09-2024 02:22 PM
Can confirm for the excel, Black Titanium 1TB 16 Pro Max order confirmed with 004 order number (not comfortable putting my order number down) ordered online at 13:09 and confirmation after calling them came at 14:09 today
13-09-2024 02:24 PM
I got my early upgrade fee waived too. Have done every year.
The EE rep also said I am able to upgrade for next year on the Full Works Plan.
Although I have no idea where the in the queue I will be for a 512 PM Black. Call ended at 13:11 confirmation email 13:13.
Watching this thread.
13-09-2024 02:26 PM
Definitely great news if true, but now I just need them to answer the phone...been waiting on hold for just over an hour now because I decided to try calling back.
13-09-2024 02:29 PM
Just keep pushing them mate, you'll get it sorted. Good luck and let us know.