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iPhone 16 & 16 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

1,572 REPLIES 1,572
Tom119944
Established Contributor
Established Contributor

Was this for all 512GB models? I done my order for BT PM on the 22nd and haven’t heard a thing! All I keep getting told is the stock from Apple hasn’t arrived

 

Update - Just come off the phone to EE chasing up the expected delivery the agent has just told me on my BT they are today working on order dates 20th September tomorrow will be the 21st Tuesday will be the 22nd

Dkelly1
Contributor
Contributor

Well guess what folks it now been 30 days and still have not received my phone yet I ordered on pre order and was promised I would get it on release day EE Ur a joke of a company, guys do not order the iPhone 16 pro max 1tb desert titanium you just simply will not get it EE lie to you to boost there sales last week I was told I'd have it by end of that week and it's a new week now and no updates nothing. Stay well clear of this place they can't deliver on there promises and definitely they do not look after there customers.

jamedclegg
Contributor
Contributor

I ordered a iPhone 16 pro max 1tb desert titanium via a phone call on the 17th of sept (confirmed after further call 18th). Spoke to customer services multiple times & was assured it would be delivered by 14th of October the very latest. Surprise, no phone. What a joke of a company!!

 

My brother ordered the day after me on 3 and had it 4 days later.

 

Could have bought from Apple Store on Amazon multiple times.

 

Did he order the exact same as you? Colour, size, variant?

I ordered the iPhone 16 Pro Max 1TB on the 22nd so looking like it’s going to be at least another 2-3 weeks.

interestingly Apple now showing 29th October - 5th November for all variants

Robinsonboy1
Established Contributor
Established Contributor

Has anyone that ordered a pro max 512 in natural titanium actually received theirs and if so when do you order it? Trying to get a feel for how much longer my life will be consumed by checking my order status and jumping when i get a text incase its the fabled DPD text 

same but black

 

jamedclegg
Contributor
Contributor

Just been on the phone to EE. They offered me £20 as apology. But informed be that although I have waited 28 days so far (& promised it would be no more), I would have to wait at least another 21 days!

 

EE, you are a Joke! Also, the most expensive place to buy the device!

 

I ordered a iPhone 16 pro max 1tb desert titanium via a phone call on the 17th of sept (confirmed after further call 18th). Spoke to customer services multiple times & was assured it would be delivered by 14th of October the very latest. Surprise, no phone. What a joke of a company!!

 

 

 

Stuart0870
Established Contributor
Established Contributor

Oof, that sucks.