30-09-2023 08:32 AM
How does it work when your paying for a phone that you don’t have yet
30-09-2023 09:11 AM
Good morning @dazzydog.
Welcome to the community.
When did your plan change?
Usually your plan is updated as your phone is being processed for delivery.
Katie
30-09-2023 09:22 AM
Yesterday my plan changed
30-09-2023 09:25 AM
Thanks for getting back to me @dazzydog.
Have you received any delivery information?
30-09-2023 09:26 AM
Nope just got a message with the credit agreement on
30-09-2023 09:28 AM
Hi @dazzydog.
Do you have the DPD app?
Have you tried searching with the email address and delivery details you have provided with your order?
30-09-2023 09:29 AM
I’ll download it and have a look
30-09-2023 09:30 AM
Thank you @dazzydog.
Please keep me updated.
30-09-2023 09:34 AM
It’s getting delivered on Monday it says on the dpd app thank you for your help
30-09-2023 09:35 AM
If you have any further questions please be sure to let me know @dazzydog.
Have a lovely weekend,
Katie 🙂
