25-09-2023 10:21 PM
I ordered the iPhone 15 pro max on Friday, I was told the phone was in stock and ordered next day delivery. I did not receive the phone next day I called up and was told the phone was no longer in stock and had to wait atleast 5 working days for it to be back in stock.
Upon checking the tracking it says under ‘delivering to’ “your address” but doesn’t actually list my address.
25-09-2023 10:23 PM
Hi @Chloelei
What is your question as CS have provided you with an answer. There is no customer account access on these forums.
When your delivery is due DPD will text you.
Thanks
28-09-2023 09:43 AM
Hi,
I pre ordered my iPhone 15 pro max on the 19th of September and I’ve had no update at all about it.
I assume it turns up when it does, what colour and GB did you order? When I placed the order on the 19th I was told it would arrive on the release date, but I questioned it as the website was showing within 28 days, then the lady said yeah that’s correct
28-09-2023 08:04 PM
I preordered mine in the 15th and still nothing. I’m not usually one to be petty but I’d be furiiiiioussss if people who ordered theirs days after I got mine, got them before mine even shows me tracking 😂
29-09-2023 07:24 AM
I have no tracking details nothing.
I'm going to wait a couple of weeks then contact EE and see what is going on 😄
29-09-2023 04:56 PM
I have been told by EE Rep that it can take up to a month
30-09-2023 10:31 AM
It's over a month now. Probably early November
01-10-2023 10:58 AM
Bro I ordered mine a week before release and they said I’d get it by following Monday latest that was almost 3 weeks ago, now they are saying there’s a 3 week wait so I doubt we’ll be seeing them anytime soon I’m afraid
01-10-2023 10:58 AM
I ordered mine a week before release and they said I’d get it by following Monday latest that was almost 3 weeks ago, now they are saying there’s a 3 week wait so I doubt we’ll be seeing them anytime soon I’m afraid
02-10-2023 07:36 AM
You won't get it till at least middle of October, more like early November now sadly.