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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
MysteryStranger
Contributor
Contributor

‎05-10-2023 12:03 PM

Finally canceled my contract and got my phone delivered from Giffgaff today order made Yesterday they still have some in stock just keep refreshing they have all storage sizes and colours through the day just keep an eye on it

Estaban9
Valued Contributor
Valued Contributor

‎05-10-2023 12:10 PM

Is there any firm evidence that DPD texts only go out on certain days (for next day delivery), or is the reality that they can deliver any day of the week?

0 Helpful
chrism20
Established Contributor
Established Contributor
In response to keribarnett4

‎05-10-2023 12:10 PM - edited ‎05-10-2023 12:11 PM

I ordered a 256 BT PM around 10am on the 26th.  Wont help with the colour but I'm on the spreadsheet so that will give you an idea.  

Someone posted last night who had ordered the day after me and there was approximately 42,000 of a difference in mine and theirs numbers.  Obviously all those orders wont be iPhones and will include PAYG topups etc but it looks like the order numbers are going up 50k a day.

keribarnett4
Established Contributor
Established Contributor
In response to chrism20

‎05-10-2023 12:12 PM

That's still crazy, I might tell my partner to keep an eye on GiffGaff as they seem to get them in quite often throughout the day on Next Day Delivery 😖

0 Helpful
Customer1985
Established Contributor
Established Contributor

‎05-10-2023 12:15 PM

Just spoke to them on chat and regardless of my order date... it was 21st they said the wait is over 28 days... I might just get it elsewhere as seems nobody knows anything and all say very different things.  

0 Helpful
Gazzavw
Investigator
Investigator
In response to MysteryStranger

‎05-10-2023 12:20 PM

@MysteryStranger i’ve done just this. Cancelled my upgrade. Ordered from giffgaff with delivery tomorrow. C changed to sim only with ee. 

0 Helpful
cznove
Established Contributor
Established Contributor
In response to Customer1985

‎05-10-2023 12:20 PM

Tempted to do the same honestly.

0 Helpful
MysteryStranger
Contributor
Contributor
In response to Gazzavw

‎05-10-2023 12:23 PM

Ye don't blame you this thing with EE was a blasphemy and waste of my well valued time

0 Helpful
Delearyous84
Established Contributor
Established Contributor

‎05-10-2023 12:47 PM

I ordered my 15 PM NT 256gb around 10am on the 16/9 even though I was on the phone for 1pm on the 15th as the system was down for anytime upgrades.

got told when I ordered over 28 days

live chat have just told me 28 days from today and finally given me my order number (starting 02) which I can’t track.

other than the “order is on track” text on 21/9, I’ve had absolutely nothing from EE. No order confirmation, info about returning my old phone. Nothing.

so confusing and frustrating how different it is for everyone.

0 Helpful
lucybeth2001
Contributor
Contributor
In response to Delearyous84

‎05-10-2023 12:49 PM

I believe live chat were wrong for telling you from today, it’s the date you ordered which is when the 28 days start! At least that’s what I’ve been continuously told!