15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
26-09-2023 09:31 AM
Ordered on the 15th 2 x pm 1tb, the white one is due to be delivered today, the other...... Who knows.
26-09-2023 09:32 AM
I do wonder if some of that is due to localised stock deliveries? Still very frustrating though
26-09-2023 09:55 AM
PM blue due today in the next hour. The DPD notification was really unexpected given the vague delivery estimates from CS. Hopefully everyone else gets theirs in the next few days.
26-09-2023 10:00 AM
Just spoken to CS about the delivery charge .
They said that we now pay the charge as an insurance on the phone delivery because the phone is over a certain value . As lots of phones in the past two years have been turning up smashed into a million pieces so it now means they can just replace the phone without it causing too much chaos if this happens
I ordered the 256gb pro max in blue advisor said to me that I should expect delivery in 21 days but could very well be sooner ! But should be no later than the 21 days
apparenly the EE systems constantly crashing and not being able to cope with the load isn’t helping things and is making it hard for orders to go through the processing stages and for people to receive updates .
The stock refreshes every 24 hours on the EE systems and more batches will be sent out each day
I feel like this is the most sense I’ve received from EE so far . And I’m leaning towards believing this information
26-09-2023 10:01 AM
Sorry should have stated I ordered early last week not today . I just rang for an update today
26-09-2023 10:03 AM
"The stock refreshes every 24 hours on the EE systems and more batches will be sent out each day " Hopefully this means each day/evening we will see more and more people getting their DPD notifications! Seems like yesterday/last night was Blue/Black mostly so maybe Natural/White will be tonight.
I ordered the 15 Pro Max Natural Titanium 256GB on the 15th Sept 21:30pm.
26-09-2023 10:07 AM
Fingers crossed it does seem that stock is now starting to flow a bit better
26-09-2023 10:15 AM
Same colour and storage - confirmation came through 8 minutes after you. Not that that means anything but hopefully we will be sooner rather than later 🤞🏻
26-09-2023 10:20 AM
Mine is the same spec but order confirmed at 16:13 on the Friday and I haven’t had anything yet
26-09-2023 10:21 AM
I wonder if it's regional deliveries, would explain why people are getting them so quick after delivery info! Anyone from central belt of Scotland received there DPD messages yet?