Just spoken to CS about the delivery charge .
They said that we now pay the charge as an insurance on the phone delivery because the phone is over a certain value . As lots of phones in the past two years have been turning up smashed into a million pieces so it now means they can just replace the phone without it causing too much chaos if this happens
I ordered the 256gb pro max in blue advisor said to me that I should expect delivery in 21 days but could very well be sooner ! But should be no later than the 21 days
apparenly the EE systems constantly crashing and not being able to cope with the load isn’t helping things and is making it hard for orders to go through the processing stages and for people to receive updates .
The stock refreshes every 24 hours on the EE systems and more batches will be sent out each day
I feel like this is the most sense I’ve received from EE so far . And I’m leaning towards believing this information
