15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
23-09-2023 12:34 PM
not sure but I’m gonna look on it that way, it doesn’t state when it starts from, but I presume it’s from the 15th, when I ordered it.
23-09-2023 12:36 PM
Have you got this email? I’ve not received it?
23-09-2023 12:37 PM
Will have to wait to see it as it needs to get approved.
23-09-2023 12:38 PM
yes i got it at 11 this morning :
Your order is confirmed but we’re awaiting your expected delivery date. This is while we wait for delivery confirmation from the manufacturer. We’ll be in touch soon with an update on your order.
23-09-2023 12:39 PM - edited 23-09-2023 12:43 PM
Not that It really matters as we are all being told different but I was told it was from order day, so my 14 days started on the 16th (when I called back to provide the info they said was missing from Friday, but was actually order not gone through due to their system)
So in theory mine is by this time next week, but I’m probably going to try switch off to it now & just see when I hear from DPD
EDIT: completely randomly have just found in another email account which to my knowledge has never been linked to my EE account a single email from EE with my 033 order number that was sent Saturday last week! Trackable now, but just says awaiting dispatch
23-09-2023 12:39 PM
Prolonging it even longer then🤣
23-09-2023 12:42 PM
23-09-2023 12:43 PM
Was this the Pro max?
23-09-2023 12:44 PM
What colour and size?
23-09-2023 01:20 PM
I managed to cancel my order as one wasn’t dispatched and phoned around the stores and two stores said they had small stock of the model. Took me longer to cancel the order than it was sorting it out at store. Next time I will skip doing it online.