15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
23-09-2023 11:32 AM
Can’t see it yet. Is it pro or pro max?
23-09-2023 11:34 AM
23-09-2023 11:35 AM - edited 23-09-2023 11:37 AM
Didn't put much expectation with status showing within 24 hour delivery. Set my expectation to 28 days and would make my life a bit easier 😀
Ordered 256GB pro max white on Friday evening 5.00pm and Xko number issued.
Called in Saturday 11.30 to put in order manually and order went through. Confirmation message received on Saturday around 1pm.
23-09-2023 11:35 AM
I am just hoping this new 003 order isn’t a brand new one pushing me further down the list as I ordered on Friday past
23-09-2023 11:35 AM
Generic email. I just received one too. If you’ve cancelled just ignore.
23-09-2023 11:36 AM
23-09-2023 11:36 AM
I had an 003 order number given straight away when I ordered on Sunday?
23-09-2023 11:37 AM
So you got the 24 hours? Which colour max and what size did you get?
23-09-2023 11:37 AM
I ordered PO day. Had to call back to confirm details or something. Then was told I’d get a call back later. Which they did. Got order confirmed text right away then.
23-09-2023 11:37 AM
Do we think EE should prioritise (or at least have a special pre-ordering line for) annual upgraders?