16-09-2022 08:10 PM
I placed a order on the 16th September for my upgrade with 2 lines, I’m just wondering when I would received my order ref number or information to view my order as I can’t see it and haven’t had no email or text for confirmation of my upgrade and I don’t know the estimated date I should receive these
16-09-2022 08:18 PM
@DTRM So you ordered today. You’ll have a wait before you’ll get these devices as all pre-orders have to be sent out first. There will be people who ordered on the first day of pre-orders who don’t yet have their devices. You’ll be lucky if you get it within 3 weeks time
16-09-2022 08:25 PM
Thank you for your response would you know why I haven’t received no confirmation of my upgrade yet or order red number I haven’t received?
16-09-2022 09:13 PM - edited 16-09-2022 09:14 PM
@DTRM It’s probably because EE is bogged down with the iPhone 14 launch
have you checked your spam folder ?
19-09-2022 10:00 PM
I ordered Pre Ordered the iPhone 14 Pro Max 128 Gb in black on the 15th of September, however I have only received an email saying my order has been completed and information on the monthly plan etc. I'm just wondering if I should have received another email with and delivery information on, I know that the Pro models are delayed for up to 28 days, however I would have thought id have received an email with delivery info, tracking and estimated arrival etc. If I should have received an email then will have to get back in touch with EE I assume.
26-09-2022 07:38 PM
Exactly the same as me, have you received your order yet ??
26-09-2022 07:50 PM
If not have you had any further emails?
27-09-2022 05:55 PM
I ordered the 14 pro max in space black on the 15th they took my money and haven’t heard anything back yet
27-09-2022 08:43 PM
I ordered mine on the 13th of August and still waiting for mine