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iPhone 14 Pro Max Delivery

Denvee
Investigator
Investigator

‎30-09-2022 07:54 PM

Hi guys, 

If DPD attempt to deliver my device when I am not in, but someone in my house presents my ID, will this be OK? 

 

Thanks 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎30-09-2022 08:38 PM

@Denvee  They can not show your ID but they can show their own ID, your photo ID wouldn’t be a picture of them would it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Denvee
Investigator
Investigator
In response to Chris_B

‎30-09-2022 08:59 PM

 Hi  Chris, 

I was under the impression the account holder’s (me) ID would have to be shown. 

So what your saying is, even a non-account holder at my address can show their ID and take delivery?

thanks 

0 Helpful
Christopher_G
EE Community Support Team
In response to Denvee

‎01-10-2022 09:12 AM

Yes, as long as there is someone at your address who has ID can sign for it, @Denvee. They must have the same surname as you to be able to do this, though.

Chris

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