cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone 12 pro

Curtalmond1
Explorer

Ordered my upgrade iPhone 12 pro over a week ago, on the tracking it says awaiting confirmation, can’t get through to EE customer service, anyone know any time frames or are in a similar situation? 

cheers 

7 REPLIES 7
BrendonH
Community Hero
Community Hero

Look on the forum there are plenty in your situation. Its a new iPhone this happens every year on every network.

 

You will receive a text from DPD the evening before its due to be delivered.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
Angush9
Valued Contributor
Valued Contributor

Hi!!

 

I ordered my 12 pro on the 28th. They told me that it could be up to 21 days for dispatch. So annoying!! 

My order tracker just says order confirmed.

 

let me know when you hear anything as I’m hoping mine will follow shortly after yours.

sgillick16
Skilled Contributor
Skilled Contributor

I am in the exact same boat i did mine on the 29th its due to stock issue hope to get this before lockdown!

I wouldn’t hold high hopes. I pre ordered mine on 17th October, promised it on 23rd but it didn’t come. Was then told it’ll be with me within 14 days from my order date - still didn’t come. Then I was told between 2nd-7th November. We’re on 3rd now and still no notification/change of order status. 
go elsewhere or go to Android. I will be if I don’t have my phone by 7th (after three failed promises). 

The tracker for my order still shows awaiting confirmation but I’ve just had an email to say it’s coming tomorrow. I ordered gold 512 on 21st October 

Hmm. I ordered 128. Hopefully mine won’t be far behind, as I ordered mine a whole week before!

Not a happy bunny. 

Curtalmond1
Explorer

Received it today guys, hopefully yours isn’t too far behind