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iPhone 11 freezes when I call

Bec47
Visitor

‎20-08-2024 03:46 PM

When I make a call it freezes and I can’t close the call tab 

I miss calls as it doesn’t ring 

I can make calls every now and then but on between it freezing 

can anyone help?? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-08-2024 04:10 PM

Hi @Bec47 

Try backing up and factory resetting. 

Thanks 



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Leanne_T
EE Community Support Team
In response to Northerner

‎20-08-2024 05:24 PM

Hi @Bec47 

Thanks for coming to the community. 

Could you try the advice from @Northerner and back up all you data and factory reset your iPhone. 

Once this has been done can you test the iPhone to see if this continues? 

Thanks 🙂

Leanne. 

0 Helpful